Thank you for choosing to support the KDS Foundation. We value your contribution and want to ensure your experience with us is positive and transparent. This Refund and Cancellation Policy outlines the guidelines and procedures related to refunds and cancellations of donations made to the KDS Foundation.

Donation Refund Policy:

1. Eligibility for Refunds:
– The KDS Foundation will consider refund requests for donations made in error or any unintended duplicate transactions.
– Refunds will be processed only for valid donation amounts and genuine cases.
– Donations made towards specific fundraising campaigns or projects will be considered non-refundable.

2. Refund Request Procedure:
– To request a refund, the donor must contact our support team within 30 days of making the donation.
– The refund request must include the donation details, including the transaction ID, donor name, contact information, and reason for the refund.

3. Refund Processing:
– Once the refund request is received, the KDS Foundation will review it to determine eligibility.
– Approved refunds will be processed within 7 business days after verification.
– Refunds will be issued using the same payment method used for the original donation, unless otherwise requested by the donor.

4. Non-Refundable Donations:
– Donations made for specific fundraising campaigns or projects will not be eligible for refunds.
– Contributions made during events, auctions, or purchases of merchandise will be considered final and non-refundable.

Cancellation Policy:

1. Monthly Recurring Donations:
– Donors who have set up recurring monthly donations have the flexibility to cancel future donations at any time.
– To cancel a recurring donation, the donor can log in to their account on our website or contact our support team for assistance.

2. One-time Donations:
– Donors who wish to cancel a one-time donation must contact our support team within 48 hours of making the donation.
– Cancellation requests received after this period may not be entertained.

Contact Information:

If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact our support team at:

Email: support@kdsfoundation.org
Phone: 8130667338
Address: NewDelhi

Note: The KDS Foundation reserves the right to amend or modify this Refund and Cancellation Policy at any time. Any changes to the policy will be communicated on our website and will be applicable from the date of publication.